{"id":57,"date":"2009-07-09T18:18:33","date_gmt":"2009-07-09T10:18:33","guid":{"rendered":"http:\/\/www.choubb.com\/?p=57"},"modified":"2009-07-19T00:41:33","modified_gmt":"2009-07-18T16:41:33","slug":"crm%e6%ad%bb%e4%ba%86%ef%bc%8c-cem%e9%95%bf%e5%ad%98%ef%bc%81%e4%b9%8b%e5%9b%9b%ef%bc%89","status":"publish","type":"post","link":"https:\/\/www.choubb.com\/?p=57","title":{"rendered":"CRM\u6b7b\u4e86\uff0c CEM\u957f\u5b58\uff01(\u4e4b\u56db\uff09"},"content":{"rendered":"

\u73b0\u5728\u53d1\u73b0\u7801\u5b57\u4e5f\u662f\u4e00\u79cd\u8270\u82e6\u7684\u5de5\u4f5c\uff0c\u8ddf\u9500\u552e\u6709\u7c7b\u4f3c\u51e0\u70b9\uff0c<\/p>\n

1. \u4f53\u529b\u6d3b\uff0c \u6ca1\u4f53\u529b\uff0c \u8fd9\u4e24\u4e2a\u804c\u4e1a\u4e0d\u8981\u6cbe<\/p>\n

2. \u591c\u732b\u5b50\u6d3b\u3002\u767d\u5929\u5c3d\u91cf\u86f0\u4f0f\uff0c\u8d8a\u591c\u8d8a\u751f\u731b\u3002<\/p>\n

3. \u6700\u540e\u624d\u662f\u8981\u52a8\u70b9\u5c0f\u8111\u5b50\u3002\u90fd\u5c5e\u4e8e\u90a3\u79cd\u6ca1\u4e8b\u5c31\u8981\u7422\u78e8\u4e8b\u7684\u90a3\u79cd\uff0c\u6ca1\u4e8b\u5c31\u8981\u627e\u70b9\u4e8b\u3002<\/p>\n

4. \u4e00\u4e2a\u662f\u5634\u4e0a\u7684\u529f\u592b\uff0c \u53e6\u4e00\u4e2a\u4e5f\u7b97\u662f\u9ed8\u7247\u5427\u3002\u7814\u7a76\u7684\u90fd\u662f\u4eba\u6027\u3002<\/p>\n

\u4eca\u5929\u4e70\u4e86\u4e3b\u673a\u670d\u52a1\uff0c36\u5200\uff0c \u4ee5\u540e\u6765\u4ffa\u5bb6\u5c31\u4e0d\u4f1a\u88ab\u8ba8\u538c\u7684\u5f39\u5c4f\uff0c\u5e7f\u544a\u7b49\u6253\u6270\u4e86\u3002\u4ee5\u540e\u4e5f\u4e0d\u4f1a\u653e\u5e7f\u544a\uff0c\u5c31\u56fe\u4e2a\u6e05\u51c0\u3002<\/strong><\/span><\/p>\n

\u5468\u4e8c\u5353\u8d8a\u7684\u4e66\u9001\u5230\u4e86\uff0c\u6709\u4e09\u672c\u6d41\u884c\u4e66\u520a\u3002<\/p>\n

\u957f\u5c3e\u7406\u8bba2.0<\/a><\/p>\n

\u672a\u6765\u662f\u6e7f\u7684<\/a>(here comes everybody, \u4e66\u540d\u7ffb\u5f97\u771f\u5dee\uff0c\u6076\u4fd7\u53e3\u5473\uff09)<\/p>\n

\u4f17\u5305<\/a>(Crowdsourcing\uff0c \u53e3\u611f\u4e5f\u4e0d\u597d\uff0c\u751f\u786c\uff09<\/p>\n

\u7b2c\u4e00\u672c\u662f\u8fde\u7ebf<\/a>\u5927\u540d\u9f0e\u9f0e\u7684\u4e3b\u7f16\u7684\u9488\u5bf9\u7535\u5546\u7684\u57fa\u77f3\u4e4b\u4f5c\uff0c\u901a\u8bfb\u672c\u4e66\u6709\u609f\u9053\u7684\u611f\u89c9\u3002<\/p>\n

\u540e\u4e24\u672c\u662f\u9488\u5bf9\u65b0\u7fa4\u4f53\u884c\u4e3a\u7684\u63cf\u8ff0\u548c\u5206\u6790\uff0c \u8fd9\u4e9b\u53d8\u5316\u6216\u591a\u6216\u5c11\u90fd\u8ddf\u4e92\u8054\u7f51\u7ea0\u7f20\u5728\u4e00\u8d77\uff0c\u4e5f\u7b97\u662f\u4e00\u4e9b\u65b9\u58eb\u672f\u6570\u4e86\u3002\u8fd9\u5e74\u5934\uff0c\u671d\u95fb\u9053\uff0c\u5915\u4e60\u672f\uff0c \u4ec0\u4e48\u62db\u5f0f\u90fd\u5f97\u6709\u4e00\u70b9\u3002<\/p>\n

\u5927\u6982\u662f\u524d\u5929\uff0c \u8fde\u7ebf\u7684\u5927\u4e3b\u7f16Chris Anderson<\/a>\u63a8\u7ed9<\/a>\u4ffa\u4e00\u672c\u4e66\uff0c\u53f7\u79f0\u514d\u8d39\u7684\u514d\u8d39\u4e4b\u4e66\uff0c \u4e0b\u9762\u539f\u8bdd. \u627e\u4e86\u534a\u5929\u6ca1\u627e\u5230\u7535\u4e66\u5728\u54ea\u91cc\uff0c\u4e00\u7785\u5e95\u4e0b\u6709\u4e2a\u9b3c\u5b50\u7559\u8a00\uff0c\u4e5f\u662f\u627e\u4e0d\u5230\u3002\u8fd9\u4e2a\u514d\u8d39\u5c31\u662f\u5206\u6790Open source\u4e4b\u7c7b\u7684\u65b0\u73b0\u8c61\uff0c \u516c\u53f8\u884c\u4e3a\u7684\u521b\u65b0\u529b\uff0c\u73b0\u5728\u7ecf\u5e38\u8ba9\u4f4d\u4e00\u4e9b\u88ab\u4e0d\u8981\u94b1\u7684\u7231\u597d\u8005\u641e\u51fa\u6765\u7684\u4e0d\u8981\u94b1\u7684\u4e1c\u897f\u3002<\/p>\n

about 4 hours ago from web<\/p>\n

The priceless rollout continues: FREE available for free on Google Books: http:\/\/bit.ly\/Bp5Wn<\/a> (Next up: Kindle, other ebook readers)<\/p><\/blockquote>\n

\u8a00\u5f52\u6b63\u9898\u3002\u4eca\u5929\u53c8\u665a\u4e86\uff0c \u5c31\u8bb2\u4fe9\u5c0f\u6545\u4e8b\uff0c \u4e00\u4e2a\u662f\u957f\u5c3e2.0\u91cc\u6765\u7684\uff0c<\/p>\n

\u8bdd\u8bf4\u8fdc\u57282004\u5e74\uff0cchris \u62dc\u8bbfEcast\u603b\u88c1\uff0c\u4e00\u4e2a\u901a\u8fc7\u4e92\u8054\u7f51\u7684\u6570\u5b57\u70b9\u5531\u670d\u52a1\u5546\u3002\u603b\u88c1\u95ee\u4e86\u4e00\u4e2a\u5f88\u72e1\u733e\u7684\u95ee\u9898\uff0c\u201c\u5b58\u5728\u70b9\u5531\u673a\u76841\u4e07\u5f20CD\u4e2d\uff0c \u6709\u591a\u5c11\u5f20\u81f3\u5c11\u80fd\u6bcf\u5b63\u88ab\u70b9\u4e00\u6b21\uff1f\u201dChris \u611f\u89c9\u5728\u6570\u5b57\u4ea7\u4e1a\u91cc20\/80\u6cd5\u5219\u4e0d\u9760\u8c31\uff0c \u731c\u4e86\u4e86\u201c50%\u201d\u3002\u5728\u6c83\u5c14\u739b\uff0c 1\u4e07\u5f20CD\u4e2d\u81f3\u5c11\u6709\u4e00\u534a\u4e00\u4e2a\u5b63\u5ea6\u4e00\u5f20\u90fd\u5356\u4e0d\u6389,\u6240\u4ee5\u5b9e\u9645\u4e0a\u6c83\u5c14\u739b\u4e5f\u4e0d\u4f1a\u5e97\u4e2d\u5b58\u653e1\u4e07\u5f20CD\u3002<\/p>\n

\u4e0d\u7528\u8bf4\uff0c \u7b54\u6848\u8fd8\u662f\u8fdc\u8fdc\u51fa\u4e4e\u610f\u6599\u7684\u201c98%\u201d<\/p>\n

\u6545\u4e8b\u4e8c\uff0c \u6211\u81ea\u5df1\u7684\u6545\u4e8b<\/p>\n

\u53bb\u5e74\u51fa\u5dee\u7f8e\u56fd\uff0c \u641c\u4e86\u641cGarmin<\/a>\u548cPolar<\/a>\u7684\u8fd0\u52a8\u5fc3\u7387\u8868\uff0c\u6700\u540e\u51b3\u5b9a\u5728REI<\/a>\u4e0b\u5355\uff0c\u4fc3\u9500\u540e\u7684\u4ef7\u683c\u8f83\u4f4e\uff0c \u6709\u4fdd\u8bc1\uff0c\u800c\u4e14\u4e0d\u9700\u8981\u6211\u7684\u5730\u5740\u3002\u5f88\u65e9\u671f\u5728\u7f8e\u56fd\u7f51\u5e97\u4e70\u4e1c\u897f\u6ca1\u4ec0\u4e48\u9650\u5236\uff0c\u4f46\u662f\u5230\u4e86\u6700\u8fd1\u5f88\u591a\u6539\u4e86\uff0c\u5927\u6982\u662f\u539f\u5382\u7684\u9500\u552e\u653f\u7b56\u5f00\u59cb\u5173\u6ce8\u7f51\u7edc\u6e20\u9053\u4e86\u3002\u5f88\u591a\u5927\u5e97\u8981\u6c42\u5ba2\u6237\u5fc5\u987b\u6709\u7f8e\u56fd\u7684\u5730\u5740\u624d\u53ef\u4e0b\u5355\u3002<\/p>\n

\u4e0b\u5355\u4e2d\u53d1\u73b0\u66f4\u6709\u8da3\u7684\u4e8b\u60c5\uff0c \u4ed6\u4e0d\u9001\u8d27\uff0c \u4f60\u9009\u62e9\u4e00\u4e2a\u95e8\u5e97\uff0c \u67e5\u5230\u8d27\u5230\u540e\u518d\uff0c\u4f60\u5f97\u81ea\u5df1\u53bb\u5e97\u91cc\u53d6\u8d27\u3002\u6240\u4ee5\u4ed6\u4e0d\u9700\u8981\u5ba2\u6237\u7684\u5730\u5740\u3002\u8fd9\u6837\u505a\u4e0d\u5927\u7b26\u5408CEM\u7684\u7cbe\u795e\uff0c\u4f46\u662f\u81ea\u6709\u5176\u9ad8\u660e\u4e4b\u5904–\u5f53\u7136\u5b83\u6ca1\u60f3\u5230\u65b9\u4fbf\u4e86\u6211\u7b49\u5916\u56fd\u4eba\u3002<\/p>\n

REI\u662f\u4e2a\u8fde\u9501\u7684\u6237\u5916\u7528\u54c1\u5e97\uff0c\u904d\u5e03\u7f8e\u56fd\u5404\u5730\uff0c\u4ece\u67d0\u79cd\u89d2\u5ea6\uff0c\u7f51\u5e97\u5bf9\u5b83\u53ef\u6709\u53ef\u65e0\u3002\u4ed4\u7ec6\u8003\u5bdf\u8fd9\u4e2a\u884c\u4e1a\uff0c \u6237\u5916\u7528\u54c1\u5145\u65a5\u4e86\u4f17\u591a\u7684\u7ec6\u5206\u5c0f\u5e02\u573a\uff0c\u5c0f\u54c1\u724c\uff0c \u4f20\u7edf\u95e8\u5e97\u5f88\u96be\u7ef4\u6301\u4e00\u4e2a\u9ad8\u6570\u91cf\u9ad8\u54c1\u8d28\u7684\u5e93\u5b58\u3002\u901a\u8fc7\u7f51\u5e97\uff0c \u5c31\u53ef\u4ee5\u89e3\u51b3\u4e86\u8fd9\u4e2a\u95ee\u9898\uff0c\u5728\u603b\u5e93\u623f\u4fdd\u6301\u4e00\u4e2a\u5408\u7406\u7684\u5e93\u5b58\uff0c\u6b63\u5e38\u7684\u5e97\u9762\u7684\u7269\u6d41\u5c31\u53ef\u4ee5\u89e3\u51b3\u914d\u9001\uff0c\u65e0\u9700\u989d\u5916\u8d39\u7528\u3002\u540c\u65f6\u5e97\u5185\u4ea4\u8d27\u4e5f\u907f\u514d\u4e86\u6602\u8d35\uff0c\u4f53\u79ef\u53c2\u5dee\u4e0d\u9f50\u7684\u5546\u54c1\u7684\u8d27\u635f\u6216\u8005\u5ba2\u6237\u7ea0\u845b\u3002\u4f4e\u6210\u672c\u4f4e\u4ef7\u683c\uff0c\u8fd8\u6709\u6781\u5927\u4e30\u5bcc\u7684\u5546\u54c1\u79cd\u7c7b\uff0c \u90fd\u662fREI\u7684\u7f51\u5e97\u5e26\u7ed9\u5ba2\u6237\u7684\u4ef7\u503c\u3002<\/p>\n

\u4e00\u76f4\u5230\u6700\u8fd1\uff0c\u6211\u8fd8\u5e38\u5e38\u63a5\u5230REI\u7684\u4fc3\u9500\u7535\u90ae\uff0c \u5b83\u628a\u6211\u5f53\u6210\u534e\u76db\u987f\u9644\u8fd1\u7684\u5c45\u6c11\u4e86\uff0c\u8fd9\u4e2aCRM\u7684\u5446\u74dc\uff0c\u5b8c\u5168\u8ddf\u4e0d\u4e0a\u65f6\u4ee3\u548c\u53d8\u8fc1\u4e86\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

\u73b0\u5728\u53d1\u73b0\u7801\u5b57\u4e5f\u662f\u4e00\u79cd\u8270\u82e6\u7684\u5de5\u4f5c\uff0c\u8ddf\u9500\u552e\u6709\u7c7b\u4f3c\u51e0\u70b9\uff0c 1. \u4f53\u529b\u6d3b\uff0c \u6ca1\u4f53\u529b\uff0c \u8fd9\u4e24\u4e2a\u804c\u4e1a\u4e0d\u8981\u6cbe 2. \u591c\u732b\u5b50\u6d3b\u3002\u767d\u5929\u5c3d\u91cf\u86f0\u4f0f\uff0c\u8d8a\u591c\u8d8a\u751f\u731b\u3002 3. \u6700\u540e\u624d\u662f\u8981\u52a8\u70b9\u5c0f\u8111\u5b50\u3002\u90fd\u5c5e\u4e8e\u90a3\u79cd\u6ca1\u4e8b\u5c31\u8981\u7422\u78e8\u4e8b\u7684\u90a3\u79cd\uff0c\u6ca1\u4e8b\u5c31\u8981\u627e\u70b9\u4e8b\u3002 4. \u4e00\u4e2a\u662f\u5634\u4e0a\u7684\u529f\u592b\uff0c \u53e6\u4e00\u4e2a\u4e5f\u7b97\u662f\u9ed8\u7247\u5427\u3002\u7814\u7a76\u7684\u90fd\u662f\u4eba\u6027\u3002 \u4eca\u5929\u4e70\u4e86\u4e3b\u673a\u670d\u52a1\uff0c36\u5200\uff0c \u4ee5\u540e\u6765\u4ffa\u5bb6\u5c31\u4e0d\u4f1a\u88ab\u8ba8\u538c\u7684\u5f39\u5c4f\uff0c\u5e7f\u544a\u7b49\u6253\u6270\u4e86\u3002\u4ee5\u540e\u4e5f\u4e0d\u4f1a\u653e\u5e7f\u544a\uff0c\u5c31\u56fe\u4e2a\u6e05\u51c0\u3002 \u5468\u4e8c\u5353\u8d8a\u7684\u4e66\u9001\u5230\u4e86\uff0c\u6709\u4e09\u672c\u6d41\u884c\u4e66\u520a\u3002 \u957f\u5c3e\u7406\u8bba2.0 \u672a\u6765\u662f\u6e7f\u7684(here comes everybody, \u4e66\u540d\u7ffb\u5f97\u771f\u5dee\uff0c\u6076\u4fd7\u53e3\u5473\uff09) \u4f17\u5305(Crowdsourcing\uff0c \u53e3\u611f\u4e5f\u4e0d\u597d\uff0c\u751f\u786c\uff09 \u7b2c\u4e00\u672c\u662f\u8fde\u7ebf\u5927\u540d\u9f0e\u9f0e\u7684\u4e3b\u7f16\u7684\u9488\u5bf9\u7535\u5546\u7684\u57fa\u77f3\u4e4b\u4f5c\uff0c\u901a\u8bfb\u672c\u4e66\u6709\u609f\u9053\u7684\u611f\u89c9\u3002 \u540e\u4e24\u672c\u662f\u9488\u5bf9\u65b0\u7fa4\u4f53\u884c\u4e3a\u7684\u63cf\u8ff0\u548c\u5206\u6790\uff0c \u8fd9\u4e9b\u53d8\u5316\u6216\u591a\u6216\u5c11\u90fd\u8ddf\u4e92\u8054\u7f51\u7ea0\u7f20\u5728\u4e00\u8d77\uff0c\u4e5f\u7b97\u662f\u4e00\u4e9b\u65b9\u58eb\u672f\u6570\u4e86\u3002\u8fd9\u5e74\u5934\uff0c\u671d\u95fb\u9053\uff0c\u5915\u4e60\u672f\uff0c \u4ec0\u4e48\u62db\u5f0f\u90fd\u5f97\u6709\u4e00\u70b9\u3002 \u5927\u6982\u662f\u524d\u5929\uff0c \u8fde\u7ebf\u7684\u5927\u4e3b\u7f16Chris Anderson\u63a8\u7ed9\u4ffa\u4e00\u672c\u4e66\uff0c\u53f7\u79f0\u514d\u8d39\u7684\u514d\u8d39\u4e4b\u4e66\uff0c \u4e0b\u9762\u539f\u8bdd. \u627e\u4e86\u534a\u5929\u6ca1\u627e\u5230\u7535\u4e66\u5728\u54ea\u91cc\uff0c\u4e00\u7785\u5e95\u4e0b\u6709\u4e2a\u9b3c\u5b50\u7559\u8a00\uff0c\u4e5f\u662f\u627e\u4e0d\u5230\u3002\u8fd9\u4e2a\u514d\u8d39\u5c31\u662f\u5206\u6790Open source\u4e4b\u7c7b\u7684\u65b0\u73b0\u8c61\uff0cRead More…<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[705],"tags":[101,4,52,9,50,54,53],"class_list":["post-57","post","type-post","status-publish","format-standard","hentry","category-705","tag-80-20-rule","tag-cem","tag-crowdsorurcing","tag-9","tag-2-0","tag-54","tag-53"],"_links":{"self":[{"href":"https:\/\/www.choubb.com\/index.php?rest_route=\/wp\/v2\/posts\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.choubb.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.choubb.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.choubb.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.choubb.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=57"}],"version-history":[{"count":4,"href":"https:\/\/www.choubb.com\/index.php?rest_route=\/wp\/v2\/posts\/57\/revisions"}],"predecessor-version":[{"id":105,"href":"https:\/\/www.choubb.com\/index.php?rest_route=\/wp\/v2\/posts\/57\/revisions\/105"}],"wp:attachment":[{"href":"https:\/\/www.choubb.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=57"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.choubb.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=57"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.choubb.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}